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Better
Sleep Pillow Policies
30
Day Money
Back Guarantee
In order to ensure the complete satisfaction of all our valued
customers, Better Sleep Pillow.com offers you a choice of either exchanging
your Better Sleep Pillow or receiving a refund. The trial period begins
the first day you receive your Better Sleep Pillow. If, for any reason,
you are not completely satisfied with Better Sleep Pillow, return the
pillow(s) within 30 days and receive a full 75% refund on the price,
no questions asked. Why restocking fee? We do not want to profit by selling
low-quality products and charging high restocking fees. However, restocking
fees become necessary because our product can not be resold to other
customers for obvious hygiene purposes. Why do we make this incredible
guarantee? Because everything we say here is true and we know you will
be satisfied with Better Sleep Pillow.
Our return address is:
AB Marketers, LLC.
att: Returns
3333 E. Jefferson Ave
Detroit , MI
48207-4299
You must include the transaction number in order for us
to issue a refund.
Please note: We will notify you via email of your refund
once we have received and processed the returned item.
You can expect a refund in
the same form of payment originally used for purchase within 5 business
days of our receiving your return. Shipping costs are non-recoverable.
Privacy:
Better Sleep Pillow
believes that information personal to you be respected and protected.
For this reason, we are committed to protecting your personal information
and using it only as appropriate to provide you with the best possible
service and products.
Information We Collect
We do not spam our customers and will contact you only if your
order information is incomplete. Our orders are shipped in a
plain package
with a shipping label from Shippers Delivery Service. The information
we collect about you, such as your name, address, phone number, email
address and credit card information comes from you during the purchasing
process. We do not disclose this information to anyone. Credit card
information is automatically purged from our database after 30
days.
We NEVER sell, rent or trade e-mail addresses with anyone.
Security
Your online order is secured using our state-of-the-art encryption security
technology. You will be taken to the secure server prior to being asked
for your credit card number. We also use Secure Socket Layer (SSL) technology,
which is the gold standard in Internet encryption. This highly sophisticated
software scrambles your financial data as it travels from your computer
to our web site.
Order Packaging
Orders are shipped with UPS or the U.S. Postal Service in plain packages.
There is nothing written on the package about its contents.
Shipping
All orders are processed within 3-10 business days. Please allow sufficient delivery time with UPS or the Postal Serviceto receive your order. For all orders within the continental United States, delivery time is approximately 7-10 business days, excluding the above noted handling time. Orders outside of the United States, or in areas which are difficult to deliver to, can take an estimated 14-18 business days plus handling time (excluding any time to pass through customs* and immigrations.) to be delivered to you.
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